GRANITE STATE SOLAR
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Front Office Coordinator

Granite State Solar, NH’s leader in solar energy, is expanding rapidly. We are seeking a full-time Front Office Coordinator to join our team. This is an entry-level position. The candidate must have excellent verbal and written communication skills, a strong work ethic, be self-motivated, and be able to work well independently. This is an entry-level position.

The Front Office Coordinator will execute projects with a focus on quality, and communication. The candidate for this role will be a collaborative team player with exceptional communication skills and who can work independently and self-directed.

Responsibilities:

  • Follow the team through the execution phase of the project to ensure procurement, inspections, and other aspects of project execution are being conducted on time to ensure proper project closeout.
  • Effectively communicate with clients about any possible changes to their project and deliver information to clients with diplomacy and tact.
  • establish regular frequent and consistent communication, both internally and externally with customers, sales team, and operations to guarantee a smoothly run project.
  • Continuously resolve issues and customer concerns and ensure that all are up to speed on the project.
  • Regularly report to Project Coordinators on project metrics, to forecast deadlines and scheduling.
  • Assist Project Coordinators in managing all aspects of the project schedule as it relates to permitting and various project processes.
  • Serve as a customer contact throughout the project cycle, coordinating with the solar team from start to finish to include welcome letters, permit status, installation scheduling, payments, interconnections, and other project milestones.
  • Actively develop client relations to generate opportunities for new work.
  • Ensure that entire project progress is documented using an internal company program.
  • Assist with answering phones.
  • Provide entry-level troubleshooting with customer consumption monitoring systems and perform minor tech support to customers as needed.
  • Coordinate service work requirements with the service team.

Qualifications/Requirements:

  • Exceptional communication and interpersonal skills, as well as the ability to build rapport, display patience, and empathy with customers.
  • Strong, logical problem-solving skills, the ability to take ownership and solve issues, or escalate them to the right person and follow up until fully resolved.
  • Ability to work well with other team members and follow instructions.
  • Follow through on assigned tasks and projects with minimal supervision.
  • Great work ethic and attention to detail.
  • Proven track record of high-quality control and assurance on past projects
  • Demonstrated computer skills, MS Outlook, Word, Excel, HubSpot.
  • Be punctual, meet deadlines, and provide solutions with a sense of urgency.
  • Clean driving and criminal record.
  • Drug-Free work environment.
  • Benefits package available after 60 days of employment.

Email info@granitestatesolar.com to apply.

Journeyman Electrician

Granite State Solar, NH’s leader in solar energy, is expanding rapidly. We are seeking a licensed NH Journeyman Electrician or 4th-year apprentice to join our team. The candidate must have an excellent work ethic and enjoy working in a team environment.

The Field Technician works with our solar photovoltaic installation team in both residential and commercial settings to provide technical support of solar electrical equipment, solar battery installation, loading/unloading equipment, installing conduit, roof wiring, and cable management duties.

Responsibilities:

  • Assist Master Electrician with installing electrical systems that interconnect our solar array to the electrical grid of our customer’s property.
  • Perform electrical inspections.
  • Assist Master Electrician with managing and training the installation crew
  • Assist with loading project equipment and materials for delivery to the job site
  • Assist with overall crew and job site safety.
  • Solar Battery Installations.
  • Manage site preparation and clean-up.
  • Troubleshoot system problems and resolve electrical issues as needed.
  • Stay up to date on Code requirements.
  • Maintain compliance with all safety regulations per OSHA and Granite State Solar standards.

Qualifications:

  • Must have an exemplary working knowledge of the National Electric Codes (NEC) as related to solar photovoltaic systems.
  • 4th Year Electrical Apprentice or Journeyman required.
  • GED or High School Diploma.
  • Must have and maintain a clean and valid driver’s record.
  • Professional appearance and strong customer relation skills are essential
  • Must be able to comfortably lift 75 lbs, climb ladders, work on roofs and in crawl spaces, and work outside during both hot and cold temperatures
  • Familiarity with hand tools and basic construction techniques.
  • Ability to work well with and manage others in a collaborative team environment.
  • Basic computer skills preferred.
  • Additional duties required as needed.
  • Excellent attendance is crucial for the team to achieve success.
  • Drug-free work environment

Salary: based on experience.

Benefits:

Health Insurance

Dental Insurance

Paid Continuing Education

Paid vacation

Retirement Matching

Short Term Disability Coverage

 

Email info@granitestatesolar.com to apply.